How to Find Your Target Audience (Not Just Your Target Market)
If your marketing feels like it’s talking to no one in particular,…
Read articleAn upgrade may be needed for support, security or required features. If the platform is still suitable, configuration, workflow and reporting improvements may solve the problem with less disruption. We assess both paths.
We inventory customisations and connected systems, review version compatibility and test critical data flows in a safe environment before scheduling the production change.
We plan backups, migration steps and validation before go-live. Custom workflows are documented and retested; any change needed for the new version is identified in advance.
We agree on useful measures before changes begin, such as task time, error rates, report quality or adoption. After release, we compare the results and prioritise any remaining improvements.
Plan ahead of a vendor support deadline or a required security or compatibility change. It is also worth reviewing an upgrade when current limitations affect important workflows, integrations or reporting.