Yes. We focus each session on the tasks people actually perform, such as approvals, finance, operations or reporting, using the workflows and permissions in your ERP setup.

Before go-live. Early communication, role mapping and hands-on practice give people time to understand what is changing and raise concerns while the project can still respond.

We identify the causes of resistance, explain the practical impact of the change, involve team leads and give users relevant practice and support. Feedback after launch helps us address barriers that training alone cannot solve.

We can track agreed indicators such as task completion, support requests, process workarounds and user feedback. The measures should reflect useful day-to-day use, rather than logins alone.

We can help create role-based guides and repeatable onboarding sessions, then update them when workflows change. This makes training useful beyond the launch team and supports consistent day-to-day use.